Shipping — fast and always discreet! 🚀
Hi and welcome! 👋 It's really nice to see you here. With us, shipping is no black box — every parcel and every letter has its own story, and you know exactly what to expect from the very start.
We play with open cards, pack with our heads and ship with a smile. Below you'll find everything worth knowing — from the price list, through delivery times, to our obsession with discretion. 😉
🔒 Full discretion — these are our iron rules
A parcel packed by us DOES NOT reveal what's inside. Neutral packaging, no hints on the outside.
On the envelope you won't find our logo — neither as the sender, nor anywhere else. Your privacy is sacred to us and we take it deadly seriously. 🤫
💸 Prices and delivery times
| Method | Area | Price | Estimated time |
|---|---|---|---|
| 📦 Parcel Locker 24/7 | Poland | 19.99 PLN | up to 4 days · shipped 7 days a week |
| ✉️ Standard Letter | Poland · up to 20 g | 39.99 PLN | up to 10 business days |
| 📮 Registered Letter | Poland · up to 20 g | 59.99 PLN | up to 5 business days · tracked |
| 🚀 Global Expres – Tracking | Europe | from 49.99 PLN | EU 5–8 business days · rest of Europe 6–12 |
| 🚀 Global Expres – Tracking | Outside Europe | from 74.99 PLN | 8–22 business days |
| ✉️ Standard Letter (international) | Worldwide · up to 20 g | 59.99 PLN | Europe ~21 days · outside Europe ~30 days |
| 📮 Registered Letter (international) | Worldwide · up to 20 g | 99.99 PLN | Europe ~25 days · outside Europe up to 40 days |
🚀 Global Expres — the fastest way abroad
The fastest way to reach you abroad is Polish Post’s Global Expres — tracked from dispatch right to the recipient’s mailbox. Delivery within the EU usually takes 5–8 business days, elsewhere in Europe 6–12, outside Europe 8–22. The price depends on the order weight: Europe 49.99 / 56.99 / 63.99 / 75.99 PLN, outside Europe 74.99 / 84.99 / 94.99 / 114.99 PLN (up to 0.5 / 1 / 1.5 / 2 kg).
Letters — standard and registered — are available for orders up to 20 g total weight. Heavier orders ship by Parcel Locker in Poland or by Global Expres abroad. Letters and Global Expres are shipped Monday to Friday, Parcel Lockers 7 days a week.
📦 Parcel Lockers — as fast as it gets
We ship to 24/7 Parcel Lockers. Delivery usually takes up to 4 days from payment — convenient, discreet and available at any hour. If time matters to you, this is your option number one. 👍
✉️ Letters — a classic that works worldwide
We also ship the old-school way, by letter — both within Poland and abroad. Two roads to choose from:
- Standard Letter — the cheapest option, no tracking number. For those who like to save and accept a pinch of risk. Privacy matters to you? You may use any name, e.g. an alter ego – the address must be exact.
- Registered Letter — with a dispatch number and delivery confirmation. For those who prefer to sleep soundly. ID may be checked on delivery or collection – use details matching your ID.
📮 Why is Registered more expensive? Because the post office means queues!
We won't sugar-coat it — registered letters cost more and we mean it literally. Sending one requires physically standing in line at the post office, filling in a named form and getting confirmation at the counter. That price is simply our time spent in that queue, so that you get a tracking number and peace of mind. 🙂 Want to save and don't need tracking? Choose a Standard Letter. Want certainty and the ability to track? Pay a little extra for Registered — it's truly worth it.
🌍 We ship almost everywhere — with a few exceptions
We deliver across the globe. There are, however, places our goods simply will not go. On our blacklist are countries we ourselves consider problematic — including Russia, Israel and the USA. We do not ship there. Full stop.
🕊️ To countries where a war is ongoing, we can dispatch a parcel — but let's be honest with each other: we do not guarantee its delivery. Postal services in a war zone play by their own rules, and we don't promise things beyond our control.
📸 Every letter and every parcel — photographed. No exceptions.
This is our signature and our point of pride. Before we send anything, we photograph the contents of the shipment. Every letter — without any exception — is photographed right before it's dropped into the mailbox.
And that very photo is the only proof of shipping we can give you for a Standard Letter. The entire packing process takes place under constant CCTV surveillance, so we can reconstruct every order step by step. Any doubts about the contents or the course of shipping? Write to us — we'll check the footage and the photos. Here nothing disappears into the dark. ✨
⚠️ Standard Letter = your choice, your risk
We play with open cards: a Standard Letter has no tracking number and we do not guarantee its delivery. By choosing this method you knowingly accept the risk — it's the cheapest, but without insurance and without tracking.
The only proof of shipping you'll get from us is a photo of the letter taken right before dropping it into the mailbox. Want certainty and the ability to track? Choose a Registered Letter or a Parcel Locker — then you sleep soundly. 😴
📧 Contact — first we pack, then we write
Questions about shipping or your order? Feel free to write to sklep@bromantan.pl.
We do want to say one thing openly, so you know how we work: our absolute priority is dispatching your parcel as fast as possible. We always focus first on sending every parcel ASAP.
We handle email correspondence only once we've dealt with sending all the parcels — which is why the wait for a reply may be long. It's not a lack of respect, quite the opposite: it's our way of getting your shipment out into the world as fast as we possibly can. Thank you for your patience and understanding! 🙏
Thank you for being with us. 💙 We pack your parcel exactly as if we were packing it for ourselves — carefully, discreetly and with good energy. See you at your next order! 🚀